Zentral Help Center

Find answers, learn features, and get the most out of Zentral.

Using Zentral

For Administrators

Frequently Asked Questions

Zentral has PWA support. Add it to your home screen and it will work offline for viewing tasks. Changes sync when you're back online.

Click on a task to open it, then click the delete button. You'll be asked to confirm and can optionally add a reason. The task moves to the Trash where it can be restored or permanently removed.

Yes! When creating or editing a task, use the Tags field to select from your available tags. Create and manage tags from the sidebar's Tags section by clicking 'Manage'. Tags appear as colored badges on task cards.

Deleted tasks move to the Trash, accessible from the user menu in the top-right corner. From there you can restore them back to your board or permanently delete them.

Open a task in edit mode and click the 'Comments' tab. Type your message and press Enter to send. Team members will see your comment when they open the same task.

Yes. Open the task and click the 'Activity' tab to see a complete history of all changes, including who made each change and when.

Yes! Drag the task back to its previous column, or use the cycle button. You can also edit the task and change the status directly.

Tasks remain but become uncategorized. No tasks are deleted when you remove a category.

Click your avatar in the top-right corner to open the User Menu, then click the pencil icon next to your name. Enter a new name and save. If you are the workspace Owner, you can also edit other team members' names from the Team page.

Contacts are people who don't have a Zentral account but can still be assigned to tasks. They're useful for freelancers, vendors, or anyone outside your team. Manage contacts from the Assignee section in the sidebar.

Yes! Create an external contact (from the sidebar's Assignee β†’ Manage) and assign them to tasks. They won't have login access, but you can track tasks assigned to them.

Yes. All filters are saved in the page URL. When you refresh the page, your filters remain active. You can also share the URL with teammates to show them the same filtered view.

Click your avatar in the top right, then select 'Sign in with Google'. Your guest data will be preserved and linked to your Google account.

Yes. Zentral uses Supabase for authentication and database. Your data is stored securely and only accessible to you and your assigned team members.

Go to Settings β†’ Team section. Enter their email address, choose a role (Member, Admin, or Guest), and click Invite. They'll receive a link to join your workspace.

Owner has full control. Admin can manage members, settings, and backup/restore. Member can create and edit tasks, tags, and categories. Guest has read-only access. The Owner can customize 26 individual permissions for each role from Settings, so the exact capabilities depend on your workspace's configuration.

Go to Settings β†’ Backup & Restore. Click 'Create Backup' to download a JSON file with all your workspace data. You can restore from this file at any time.

You'll see an error when trying to create new tasks or invite members beyond your plan limit. Upgrade your plan or remove unused items to free up space.

Click the star icon next to any task title. The star turns yellow and the task moves to the top of its column. Click the star again to unfavorite. You can also filter to show only favorites from the sidebar.

Hover over a task card (Kanban) or table row and click the copy icon (two overlapping squares). A new task is created with '(copia)' in the title, status set to 'To Do', and all subtasks unchecked.

Click your avatar in the top-right corner to open the User Menu, then click the 'Dark' toggle (moon icon). Your preference is saved automatically and persists across page reloads.

Apply your desired filters, then click the 'Save View' button in the header. Name it and pick an emoji icon. Your saved view appears in the sidebar for one-click access. Click it again to deselect and reset filters.

Yes! Open a task, go to the subtasks section, and click the person icon on any subtask to assign a team member. Assignee pills with names appear on task cards and in the table view.

In Table view, use the checkboxes to select multiple tasks. A floating action bar appears at the bottom where you can bulk-change status, priority, category, or delete all selected tasks.

Yes! In Kanban view, drag a task and drop it on any category in the sidebar. The category section auto-expands when you start dragging, and the target highlights to show where you're dropping.

Some features (like Dark Mode, Comments, Export, or Saved Views) can be enabled or disabled per plan by your workspace admin. If you don't see a feature, your current plan may not include it. Contact your admin or upgrade your plan.

Super Admins can go to Admin Panel β†’ Plans β†’ Edit a plan β†’ 'Feature Access' section. There you can toggle individual features on/off or use the master toggle to enable/disable all at once. Changes apply immediately to all workspaces on that plan.

Open a task and look for the Recurrence section below the due date. Choose a frequency (Daily, Weekdays, Weekly, Biweekly, Monthly, Quarterly, or Yearly) and optionally set an end date. Important: the task must have a due date for recurrence to work. When you mark the task as Done, a new task is automatically created with the next due date.

The new task inherits the title, description, priority, category, private/public setting, and the recurrence rule itself. However, assignees, tags, subtasks, custom fields, file attachments, and comments are NOT copied β€” each new task starts fresh for those.

Three possible reasons: (1) The task doesn't have a due date β€” recurrence requires one to calculate the next date. (2) The task has an end date and the next occurrence would fall after it. (3) The task wasn't marked as 'Done' β€” new tasks are only generated when you complete the current one, not when it's in 'To Do' or 'In Progress'.

Open a task, switch to the 'Files' tab, and drag a file onto the upload zone or click to browse. You can attach up to 10 files per task, with a maximum of 10 MB each. Supported formats include images, PDFs, Office documents, and more.

Custom fields are extra data fields you can add to tasks. Admins can create text, number, dropdown, date, or checkbox fields from the sidebar's Custom Fields section. Once created, these fields appear on every task form in your workspace.

The bell icon in the header shows your unread notifications. You receive notifications when someone assigns you to a task, updates a task you're involved in, comments on your task, mentions you with @ in a comment, requests a status update from you, or when a deadline approaches. Click any notification to open the task directly. The panel also has a 'Sent' tab where you can track status update requests you've sent and see who has responded.

Type @ in the comment field and a dropdown will appear with team members. Select a person using arrow keys and Enter, or by clicking. The mentioned person will receive a notification with a snippet of your comment.

Open a task in edit mode and click the 'Request Update' button at the top of the modal. A notification will be sent to all task assignees asking them to update the status. There is a 60-second cooldown between requests. You can track your sent requests in the notification panel's 'Sent' tab, where you'll see who has responded with green checkmarks and who is still pending with amber clocks. A status summary also appears below the button when you reopen the task.

Yes. From the Admin Panel β†’ Support section, click 'Create Ticket for User'. Select the workspace and user, fill in the details, and submit. The ticket appears in the user's Support page with a 'From Support Team' badge, and they receive a notification and email.

Open any ticket in the Admin Panel β†’ Support and click the bell icon ('Remind User'). This sends a notification and email to the ticket creator prompting them to check the ticket. There's a 60-second cooldown between reminders.

Broadcasts are platform-wide announcements sent by admins. They appear as colored banners at the top of the Support page. There are four types: Info (blue), Warning (amber), Maintenance (orange), and Update (green). You can dismiss them by clicking the X button.

Go to Admin Panel β†’ Support β†’ Broadcasts tab and click 'New Broadcast'. Fill in the title, content, type, priority, and scope (all users, specific workspaces, or specific plans). You can schedule it for later, set an expiration date, and optionally send email notifications. Toggle active/inactive to control visibility.

Go to the Messages module, click the '+' button in the sidebar, select 'Direct', and choose a team member. If you already have a conversation with that person, it opens the existing one instead of creating a duplicate.

When someone comments on a task, a conversation is automatically created in Messages. This conversation reads from and writes to the actual task comments β€” there's no data duplication. Comments posted in the task modal appear in Messages and vice versa.

In the Messages module, click '+', select the 'Group' tab, give it a name, and check the members you want to include. Group admins can add/remove members and change roles later.

The Messages module must be enabled for your workspace. An admin can activate it from Admin Panel β†’ Workspaces β†’ Edit β†’ toggle Messages. It's also feature-gated by plan.

Click the sparkles icon in the top-right header to open the AI chat panel. You can ask questions about your tasks, get productivity suggestions, or request help with Zentral features. The AI has access to your workspace task data for personalized answers.

Yes, AI assistant usage is limited per month based on your workspace plan. Your remaining messages are shown at the bottom of the chat panel. Limits reset at the start of each month. Contact your admin about upgrading if you need more.

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